CLEANERLAB – PRIVACY POLICY

MOBILEDO YAZILIM HIZMETLERI SANAYI VE TICARET LIMITED SIRKETI ("Company", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how CleanerLab ("Application") accesses, processes, and protects information when you use our services.

1. Information We Access

Depending on the features you use and the permissions you grant, CleanerLab may access the following information:

Photos and Videos

Photos stored in your device library.
Videos stored in your device library.
Screenshots and selfies.
Live Photos and burst photos.
Image and video metadata, including file size, format, and duration.
Information required to identify duplicate, similar, blurry, or large media files.

Contacts

Contact names.
Phone numbers.
Email addresses.
Other contact details necessary to identify duplicate or incomplete contacts.

Device Information

Device model.
Operating system version.
Application version.
Available device storage information.
Technical information necessary for application functionality.

The information accessed depends on your device, operating system, permissions, and selected features.

2. How We Use Information

Information accessed by CleanerLab is used to:

Identify duplicate and similar photos.
Find screenshots, selfies, blurry images, and burst photos.
Identify large video files.
Help users organize and remove unwanted media.
Identify duplicate or incomplete contacts.
Help users merge or delete selected contacts.
Display available device storage information.
Provide Smart Fast Clean functionality.
Improve the functionality and stability of the Application.

3. Local Processing and Privacy

CleanerLab is designed to process photos, videos, and contacts locally on your device.

Your personal photos, videos, and contact information are not intentionally uploaded to our servers as part of the core cleaning and analysis functionality.

We do not store, sell, or share your personal photo library, video library, or contact information on our servers.

The analysis and cleaning operations are performed locally on your device wherever technically possible.

Certain optional services, such as charging animation content updates, analytics, crash reporting, or subscription verification, may require internet connectivity and may involve the processing of limited technical information.

Any such processing will be handled in accordance with this Privacy Policy and applicable law.

4. Permissions

CleanerLab may request the following permissions:

Photo Library Access: Used to analyze, identify, organize, and delete selected photos and videos.

Contacts Access: Used to identify duplicate or incomplete contacts and perform user-authorized merging or deletion operations.

Device Information Access: Used to display storage information and support application functionality.

You may manage or revoke permissions through your device settings.

Revoking certain permissions may limit the availability of specific features.

5. Information Sharing

We do not sell users' personal information.

We do not share users' personal photos, videos, or contact information with third parties for advertising or commercial purposes.

Limited technical information may be processed by third-party service providers when necessary to support:

Application performance.
Crash reporting.
Subscription management.
Application analytics, if enabled.
Security and legal compliance.

Such providers are permitted to process information only as necessary to provide their respective services and in accordance with applicable requirements.

6. Data Storage and Retention

CleanerLab is designed to minimize the collection and retention of personal information.

Photos, videos, and contacts accessed for cleaning and analysis are processed locally on the device.

We do not maintain a central database of users' personal photo libraries, video libraries, or contacts.

Technical information processed by third-party services may be retained according to the respective providers' retention policies.

7. Deleted Photos and Videos

On supported Apple devices, photos and videos deleted through CleanerLab may be moved to the Recently Deleted album in the Apple Photos application.

These items generally remain recoverable for up to 30 days.

During this period, they may continue to occupy device storage.

To permanently remove these items and recover the corresponding storage space sooner:

Open the Apple Photos application.
Navigate to Recently Deleted.
Review the photos and videos.
Permanently delete the items you no longer need.

Please note that permanently deleting content from Recently Deleted generally cannot be undone.

If iCloud Photos is enabled, deleting photos or videos may also affect other devices connected to the same Apple Account.

8. Subscription Information

CleanerLab may offer paid subscriptions through the applicable app marketplace.

Subscription purchases, billing, renewals, and cancellations are managed by the relevant marketplace provider.

We do not directly collect or store users' full payment card details through the core cleaning functionality.

Limited subscription-related information may be processed to provide premium access and verify subscription status.

9. Children's Privacy

CleanerLab is not specifically designed to collect personal information from children.

We do not knowingly collect personal information from children in violation of applicable privacy laws.

If you believe that a child has provided personal information to us, please contact us.

10. Data Security

We take reasonable technical and organizational measures to protect information processed by our services against unauthorized access, alteration, disclosure, or destruction.

However, no electronic storage or transmission method can be guaranteed to be completely secure.

Users are encouraged to maintain backups of important personal content.

11. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of personal information.
Object to or restrict certain processing activities.
Withdraw consent where processing is based on consent.
Submit a complaint to the relevant data protection authority.

For users in Türkiye, applicable rights under the Personal Data Protection Law No. 6698 (KVKK) may apply.

You may contact us using the details below to exercise your applicable privacy rights.

12. Third-Party Services

CleanerLab may use third-party services for technical functionality, analytics, crash reporting, subscription management, and content delivery.

The specific providers may vary depending on the version and features of the Application.

Such providers may process limited technical information in accordance with their respective privacy policies.

13. International Data Transfers

If personal information is transferred outside your country of residence through third-party service providers, such transfers will be handled in accordance with applicable data protection laws.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

The latest version will be published on our website with a revised effective date.

15. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, please contact us:

Company: MOBILEDO YAZILIM HIZMETLERI SANAYI VE TICARET LIMITED SIRKETI

Application: CleanerLab

Website: https://cleanerlabapp.com

Email: [email protected]